Return and Refund Policy

Street Surfing return policy applies only to unused items purchased online through our website at www.streetsurfing.com. 


Returns must be made within 30 days of the invoice date. Before returning any item, you must contact our Customer Service Department to validate the process. If the product is eligible but return request is made after the 30 days from the invoice date, you are responsible for all shipping and handling costs.


Conditions

If the goods sold do not meet the following conditions;

  • Fit for the purpose as described
  • Match the description given
  • Are free of defects and faults

We may offer to repair, replace or refund at our discretion. 

If goods are to be returned they must be returned unused and in it's original packaging. When returning goods contact for instructions on correct return procedures.

Street Surfing will replace products that have obvious manufacturing defects. Damages cause by water, fire or impact are not subject to warranty.

All products must be inspected by Street Surfing for a return/refund to be issued. For additional info please email info@streetsurfing.com.

YOU WILL BE NOTIFIED VIA EMAIL ONCE YOUR REFUND HAS BEEN APPROVED IN OUR SYSTEM. 

NO NEED TO FOLLOW UP. YOU WILL RECEIVE AN EMAIL CONFIRMATION ONCE YOUR REFUND IS COMPLETED.

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