Warranty
Street Surfing Limited Warranty
If you ride your Skateboard, Longboard, Waveboard, Scooter, or Surfskate, in a manner that applies excess forces and stresses to the product, the product will not be covered by the warranty.
Our products are designed to meet the applicable safety standards, however, the forces exerted through extreme riding will cause premature wear to all parts.
The manufacturer warranties these products to be free of manufacturing defects for a period of 2 years from the date of purchase.
The limited warranty does not cover normal wear and tear, damage, failure, or loss caused by improper assembly, shipping, maintenance, or storage.
This limited warranty will be void if the product is ever:
* Used in a manner other than for recreation
* Modified in any way.
* Rented.
The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of any product. Street Surfing Worldwide does not offer an extended warranty. If you have purchased an extended warranty, it must be honored by the store at which it was purchased.
For your records, save your original sales receipt with the manual and write the serial number below.
In the event that the product purchased is defective, the User must notify the User Support on the Site, informing the order number and the description of the malfunction. The cost of returning or collecting items within the warranty period will be supported by Street Surfing Worldwide.
Upon receipt of the item at the premises of Street Surfing Worldwide, a technical verification will be carried out with the brand representative or its official repairer and, in the event of any lack of conformity, the item will be replaced. In this case, Street Surfing Worldwide will proceed to the replacement of the item and will re-send it to the User's address at no additional cost.
If the technical check detects signs of misuse, and/or any problem that may have caused the malfunction of the item (e.g., Impact, humidity, etc.), the product will immediately be classified as not covered by warranty. The user will be responsible for all return and handling costs.